Client References & Driving Customer Excellence

At DSS customer excellence is not just a philosophy but a true ambition and passion which forms part of our daily focus and engagements with our customers.

It has been proven time and time again that the best advocate for your business is a satisfied customer.

This is not a new approach that DSS are following; in fact, we have been building up customer satisfaction data from our customers since 2013.

As superior service delivery is our ambition and passion it is essential that we ae proactive in our service delivery. This is made possible by trending our customer satisfaction information which empowers management to ensure consistent service excellence.

What our customers have to say about DSS

“DSS has been very professional for as long as we required their services in our security complex. The staff are always neat and friendly, and willing to assist wherever possible. They adhere to the strictest policies and ensure the safety and security of the estate in question. There has never been a major incident in the time I have been working with DSS and would gladly recommend them for any security requirements!” (Neil Fouche – Sunset Village)

“Thank you for the outstanding service rendered to our Company so far.!!!” (Chris Heunis – Heunis Steel)

Wilrock is a property development and management company. Once Wilrock completed the business complex development, DSS was requested to install all the buildings alarm systems. Additional services include alarm monitoring, response and guarding services to one of Wilrock's sites in Doringkloof which includes tenants such as Tracker, TUV Reinland and Astral Foods.  –  Wilrock Properties

"We have been making use of DSS' services since 2010 and would happily recommend their services to any prospective organisation – Stuart Williams – Director".

Derek and Glenn, Congratulations to DSS on being in business for the 5th year. Your participation in the Quads4Quads event is commendable and illustrates your passion for life and your commitment to supporting charity. You have illustrated the same passion for excellence in your work and commitment to service during the past just about 2 years that we have been with DSS. Your company and especially you as directors have truly delivered a REAL PERSONAL SERVICE, which is highly appreciated. I wish you best of luck for the future – may you and your company grow and prosper and maintain REAL PERSONAL SERVICE. - Greetings Abie van Wyk, Estate Manager

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